Privacy Policy

Last updated: January 2024

Introduction

Who we are and why this matters

Look, we get it - nobody really enjoys reading privacy policies. But here's the thing: we actually care about your information and want you to know exactly what we're doing with it. No corporate speak, no hiding behind jargon.

Nexus Val Quinth Architecture operates out of Toronto, and we're bound by Canadian privacy laws (specifically PIPEDA, if you wanna get technical). We've been designing spaces since we started, and throughout that time, we've collected some info from clients, potential clients, and website visitors. This policy breaks down what we collect, why we need it, and how we keep it safe.

If something here doesn't make sense or you've got questions, just reach out. We're architects, not lawyers, so we'll explain things in plain English.

What Information We Collect

The data we gather and where it comes from

Information You Give Us Directly

When you reach out through our contact forms, schedule a consultation, or send us an email, you're voluntarily sharing stuff like:

  • Name and contact details (email, phone number)
  • Project requirements and site details
  • Budget ranges and timeline expectations
  • Property information (if you're sharing that with us)
  • Any other details you include in your messages
Stuff We Collect Automatically

Like most websites nowadays, we automatically gather some technical info when you visit:

  • IP address and general location (city-level, nothing creepy)
  • Browser type and device info
  • Pages you visit and how long you stick around
  • Referring websites (where you came from)
  • Time and date of your visit
Project-Related Information

Once we're working together, we'll collect additional info necessary for your project - site surveys, photos, architectural drawings, building permits, contractor details, and whatever else we need to make your vision happen. This is all part of our professional service agreement.

How We Use Your Information

What happens with your data

We're not in the business of selling data or bombarding you with spam. Here's what we actually do with your information:

Project Communication & Service Delivery

Responding to inquiries, scheduling consultations, delivering architectural services, and keeping you updated on your project's progress. Pretty straightforward stuff.

Website Improvement

We analyze how people use our site to make it better. If everyone's bouncing off a particular page, we wanna know so we can fix it.

Legal & Professional Obligations

Maintaining records as required by professional architectural standards and Canadian law. We need to keep project files and communications for regulatory purposes.

Occasional Updates

If you've worked with us or expressed interest, we might send occasional emails about new projects, sustainability tips, or changes to our services. You can opt out anytime - we won't be offended.

Data Sharing & Disclosure

Who else might see your info

We're pretty protective of your data, but there are a few situations where we might share it:

Project Partners & Consultants

Architecture isn't a solo sport. We work with structural engineers, contractors, suppliers, and other specialists to bring projects to life. They'll only get the info they need to do their part of the job, and they're bound by confidentiality agreements.

Service Providers

We use third-party services for things like email hosting, website analytics, and cloud storage. These companies have access to some data but are contractually obligated to keep it secure and not use it for their own purposes.

Legal Requirements

If we're legally required to hand over information (court order, government request, etc.), we'll comply with the law. We'll notify you if possible, unless we're prohibited from doing so.

What We DON'T Do

We don't sell your personal information to third parties, rent out our email lists, or share your data for marketing purposes without your explicit consent. That's not how we roll.

Cookies & Tracking

The digital crumbs we use

Yeah, we use cookies - but not the delicious kind. These are small text files that help our website function properly and give us insights into how it's being used.

Essential Cookies

These keep the site running and remember your preferences during your visit. Without 'em, things wouldn't work right. They don't track you across the web.

Analytics Cookies

We use these to understand which pages are popular, how long people stay, and where visitors are coming from. It helps us make the site better. The data's anonymized, so we're not tracking individuals.

Managing Cookies

Most browsers let you control cookies through their settings. You can block or delete them, but keep in mind that some parts of the site might not work as smoothly. There are also browser extensions that give you more control over tracking.

Your Privacy Rights

What you can do with your data

Under Canadian privacy law, you've got some solid rights when it comes to your personal information. Here's what you can do:

Access Your Data

Request a copy of the personal information we hold about you.

Correct Inaccuracies

If something's wrong or outdated, let us know and we'll fix it.

Request Deletion

Ask us to delete your info (subject to legal retention requirements).

Withdraw Consent

Opt out of marketing emails or other non-essential communications.

To exercise any of these rights, just shoot us an email at info@nexusvalquinth.info. We'll respond within 30 days. Keep in mind that we might need to verify your identity before processing certain requests.